Program operated by Quality Tree LLC and Advanced Tree Service MO (tree services, Southeast Missouri). Last updated: September 11, 2026.
This page documents how customers give consent to receive text messages from us, exactly as it happens. Our messages are customer-care notifications only: confirmations about the customer's own free estimate, their written estimate when it is ready, appointment scheduling and reminders, crew arrival ("on our way") notices, and invoices/receipts for completed work. We do not send marketing or promotional texts under this program.
Nearly all of our customers reach us by calling the office to request a free estimate. During that call, after collecting the customer's name, address, and phone number, our office staff asks, word for word:
Only if the customer answers yes does the staff member switch on the "text updates" consent toggle on the customer's record. The date, time, and the employee who recorded the consent are stored with the customer's file. If the customer declines or is not asked, no consent is recorded and no texts are sent.
The same consent is collected when a customer requests an estimate in person with one of our estimators, or when office staff enter a new customer. Our intake screen (shown below as it appears to staff in our internal system) contains a consent toggle that is OFF by default and is only turned on when the customer says yes:
Our estimating system is an internal application used only by our employees, so the live form sits behind a staff login — the rendering above reproduces the consent step exactly as it appears in the application.
Program name: Quality Tree / Advanced Tree customer-care notifications.
Program description: Recurring customer-care messages about your own requested estimate and scheduled tree work: estimate delivery, appointment confirmations and reminders, crew arrival notices, and invoices/receipts.
Message frequency: varies — typically 1–4 messages per requested job. Message and data rates may apply.
Opt out: reply STOP to any message at any time and you will be unsubscribed immediately; one final message confirms your opt-out. Help: reply HELP to any message, or contact (573) 979-3587.
Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
Quality Tree LLC / Advanced Tree Service MO — Southeast Missouri
38 Allison Ave, Cape Girardeau, MO 63701 · (573) 979-3587